Wooden Surface

F.A.Q.

ONLINE ORDERS

ALL ONLINE ORDERS WILL BE READY FOR PICK-UP 72 HOURS AFTER PURCHASE.  Orders can be picked up during open hours:

THURDAYS 10 AM-8 PM 

FRIDAYS 2 PM-8 PM 

SATURDAYS 10 AM-4 PM

Or by appointment (email info@bluestemnatives.com if you won't be able to pick up during store hours)

 

We kindly ask that you pick-up any orders within one week of purchase or email for alternative plans.

We have no back stock. If we have a plant available, it will be listed on the website.

Stock updates happen every Monday morning.

RETURN POLIcy

First and foremost we want your plants to thrive! We only send out very happy, healthy plants that are ready to bring home. Please connect with us if you have any questions. info@bluestemnatives.com. We love to chat plants.

Plants, trees, shrubs are non-returnable. We will work on a case-by-case basis regarding plant death, and any replacement will be up to the discretion of Blue Stem Natives. We want your garden to be a success, please contact us at the first sign of trouble so that we may try to help!

 

We will accept returns of (non-plant) retail merchandise within 14 days of purchase in resaleable condition only. Proof of purchase must be presented when requesting refund. Refund will be processed in the form of original payment.

PRIVACY POLICY

Thank you for choosing to be part of our community at Blue Stem Natives.  We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at bluestemnatives@gmail.com.

 

The bottom line is that we take your privacy very seriously. Click here for more detailed...wordy...information